FAQs

You are able to order products on Hot Or Just Me by adding to cart, and completing the check out process. Some products are available at a discount when you subscribe.

Once we receive your order we typically process it in 4-7 business days (NOT INCLUDING SHIPPING DAYS), however during the holidays or restock sales processing times may take from 7-14 business days due to the influx of orders. Once it leaves our facility you’ll receive a shipping confirmation via email to track your order until it arrives to you.

To check on your order status, visit your account page.

Have further questions? Contact us

To cancel your order, please visit your account page.

Have further questions? Contact us

You should receive a confirmation email. If you have not, you can check your account page or contact us for more details.

Hot or Just Me accepts various forms of payments including but not limited to Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Amazon Pay, Shop Pay and Meta Pay. This information is subject to change.

We offer Free Economy Shipping (5 to 8 business days) on orders $50.00 and up.

- Orders 0lb–5lb are $4.90 for Economy Shipping (5 to 8 business days)
- Orders 5lb–70lb are $19.90 for Economy Shipping (5 to 8 business days)
- Orders 0lb–1lb are $6.90 for Standard Shipping (3 to 4 business days)
- Orders 1lb–5lb are $9.90 for Standard Shipping (3 to 4 business days)

Have further questions? Contact us

Our Refund Policy can be accessed on our Store Policies page.

We take great care to ensure your order is packaged properly. Please review our Store Policies page for details that may answer your questions regarding damages.

You can also reach out through our Contact page.

Please review our Store Policies page for details that may answer your questions. You can also reach out through our Contact page.

Currently we only ship within the United States of America. We do not ship internationally at this time.

The products we sell come from various brands and manufacturers from all over the world. If this information is not listed on the product page, please contact us for more details.

No, we do not offer samples of any of the products listed on our website.

Many of the products listed on our site are available on the individual brands websites as well. We match MSRP of our brand partners.

If you cannot find the information you are looking for on the product page, please contact us for more details.

Yes, please recommend a brand or product using our contact page.